Shipping policy

At Syvia, we are committed to providing reliable and transparent shipping services to our customers. Please review the following shipping information before placing your order.

Shipping Locations

Syvia currently ships orders within the United States only.

At this time, we do not offer international shipping.

Order Processing & Handling Time

Orders are processed and prepared for shipment within 0–1 business days after the order is placed.

Our daily order cutoff time is 5:00 PM.

Orders placed before 5:00 PM will be processed according to our normal handling schedule. Orders placed after 5:00 PM may be processed on the following business day.

Business days are Monday through Friday, excluding applicable holidays.

Shipping & Transit Time

After your order has been processed and shipped, the estimated transit time is:

3–4 business days

The estimated total delivery time, including handling and transit, is approximately:

3–5 business days

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside of Syvia's control.

Shipping Rates

We offer the following shipping options within the United States:

  • Free Shipping: Orders of $40 or more qualify for free standard shipping.
  • Standard Shipping: A flat shipping rate of $6.00 applies to orders under $40.

Shipping charges, when applicable, will be displayed during checkout before you complete your purchase.

Order Cutoff Time

Our order cutoff time is 5:00 PM.

Orders received after the daily cutoff may be processed on the next business day. Please keep this cutoff time in mind when calculating your expected delivery date.

Delivery Delays

While we work to process and ship orders within the timeframes stated above, delivery dates are estimates and are not guaranteed.

Syvia is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Carrier delays
  • Severe weather
  • Natural disasters
  • Holidays
  • Incorrect or incomplete shipping addresses
  • Carrier service interruptions
  • Other unforeseen circumstances

If your package is delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If you notice that your shipping address is incorrect, please contact us as soon as possible at brandonharris.syvia@gmail.com or (678) 594-5100.

We will make reasonable efforts to correct the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered the shipping process.

Contact Us

If you have questions about your order or our shipping policy, please contact us:

Business Name: Syvia

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM

Phone: +1 (678) 594-5100

Email:  brandonharris.syvia@gmail.com

Business Address: 1468A Price House Rd, Roebuck SC 29376, United States